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Frequently asked questions
Certificates, shipping, how the products are supplied, and what happens when something does not match. If your question is not here, write to us and we reply within one business day.
What is a Certificate of Analysis?
A Certificate of Analysis is an independent laboratory's report on the material we received, recording the analytical method used and the measured purity. Each certificate is issued for one production run of one compound, and any we receive are published in the library below.
What are these products intended for?
All products sold on this website are intended for laboratory research and development use only. Products are not for human or veterinary use, consumption, or any diagnostic or therapeutic application. The statements made within this website have not been evaluated or approved by the U.S. Food and Drug Administration. Products are not intended to diagnose, treat, cure, or prevent any disease. You must be 21 years of age or older to purchase.
How are the products supplied?
Supplied as lyophilized powder for reconstitution or as prepared solutions, in vials labeled with the compound name, the size, and the research-use notice.
How quickly do orders ship?
Orders are prepared and dispatched as soon as received and a tracking number is emailed as soon as the carrier label is created. Orders are shipped immediately.
Do I need an account to order?
No. Checkout is open to guests and asks only for what is needed to charge the card and address the parcel. You can register afterwards with the same email address to see order history and tracking.
Still deciding?
Prices and sizes are listed on every product page. Where a Certificate of Analysis has been issued, it is published, and copies are available on request.
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